Claims

We're sorry if you've suffered an accident or have a claim on your insurance policy. That's why you have insurance, to protect you when something bad happens. We'll guide you on every step along the way.

Should you file this claim?

If there's a slight chance that someone may have been injured or suffered property damage in an accident, then we strongly suggest you file the claim. Otherwise, if you choose not to file it or wait to see what happens, the insurance company has the right to deny your claim for late reporting. The reason is because the insurance company is also your defense, so the claim representatives will want to start investigating as soon as possible.  Over time, memories fade, perspectives change, evidence changes or damage gets worse- all possibly hindering a defense or exacerbating damage - so timely reporting is essential.

There are, however, situations where it may make sense not to file a claim. Keeping your insurance record clean will probably keep your rates down.  If there was no any injury or property damage to any other party, you may want to get an estimate of damage and then look at your deductible to consider whether you should file a claim.  Keep in mind however, that not all damage can be seen on an initial estimate - so again, to err on the side of caution, we would typically recommend filing the claim in a timely manner.

Report a Claim

As your independent agent, we'll do our best to make your claim experience a smooth one.

  • If it is after-hours, you may contact your insurance company directly to put them on notice of the claim. We will then be notified of your claim by the insurance company.
  • If it is not an emergency, and you would like our assistance in filing the claim, we will be happy to help you.  Please note, that in most cases, you will still need to speak directly with the Insurance Carrier to report the details, but we would be happy to get the claim started for you and ensure it is processed correctly. Call us at 603-673-1201 or  visit any of our Amherst, Bedford, Bristol, Franconia or Laconia offices.

If at any time you believe you need help with your claim, please let us know! We're always here for you.